Store Policy

No Exchange/Refund

Kindly ensure that your size is accurate to the chart and sizer before purchase. For hygiene purposes, there will strictly be no exchange allowed. Thank you for your kind understanding.

Unfortunately, we do not provide refunds. Please be informed that ELLA reserves the rights to update it’s policies at any point of time. 


Lost Mail

ELLA will not be liable for any parcels lost due to invalid address provided to us.